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Glossary

BSP and IATA terms, explained briefly.

Short, referenced definitions of the terms an IATA accredited travel agency meets in the BSP, BSPlink, ADMs, refunds and accreditation.

In short

The Wisepassenger glossary defines the BSP and IATA terms travel agencies use every week, such as ADM, ACM, RHC, BSPlink, IFAP, GoLite and GoStandard. Each definition is written from IATA and BSP reference documents and cites the passage behind it.

All terms

ACM (Agency Credit Memo)
An ACM is a document an airline raises in BSPlink when an accounting error leaves an amount due to the agent. It is billed in the period it was issued and deducted from what the agent remits for that period.Read the definition
ADM (Agency Debit Memo)
An ADM is an accounting document an airline issues to an agent through BSPlink to collect adjustments on tickets and refunds. Once final, it is added to the agent's BSP billing. The agent can dispute it or forward it to the GDS.Read the definition
Billing Analysis
Billing Analysis is a BSPlink option that lets an agent query the sales details for one airline in a chosen billing period, so the agency can check the transactions listed against its own records.Read the definition
BSP (Billing and Settlement Plan)
The BSP is the method by which airlines and accredited agents issue standard traffic documents and account for those sales, with the agent billed and remitting through a single central process instead of paying each airline separately.Read the definition
BSPlink
BSPlink is the web application where a BSP agency and its airlines exchange transaction documents, such as ADMs, ACMs and refund requests, and where the agency checks their status and acts on them.Read the definition
Chargeback
A chargeback is a card dispute in which the cardholder's issuer reverses a payment. On a BSP card sale the Airline is the merchant, so if it loses the dispute it recovers the money from the agency through an ADM.Read the definition
Default (IATA)
In the BSP, a default is a formal status IATA declares when an agency fails to meet its payment obligations. It triggers termination notice, a demand for all amounts owing, and notification to airlines and system providers.Read the definition
Financial security
Financial security is a guarantee, most often a bank guarantee, that an agency lodges with IATA to cover the money it may owe through the BSP. It is required at accreditation and again in certain situations after that.Read the definition
GoLite
GoLite is the common name for Standard Accreditation with no cash facility: the agency meets the local qualification and financial standing requirements and joins the Agency Programme, but cannot use the cash payment method.Read the definition
GoStandard
GoStandard is the common name for Standard Accreditation with Cash Facility. The agency meets local qualification and financial requirements for the Agency Programme in one country and can use the cash payment method.Read the definition
IATA EasyPay
IATA EasyPay is an optional pay-as-you-go payment solution from IATA for issuing electronic tickets through the BSP. The agency funds an e-Wallet, and the ticket amount is blocked in it at issuance.Read the definition
Irregularity (IATA)
An irregularity is a formal written notice served on an agent for failing to follow BSP reporting and remitting procedures, such as an overdue or dishonoured payment. If it is not put right on demand, it can lead to Default Action.Read the definition
Refund application
A refund application (RA) is a request an agent submits in New BSPlink asking an airline to refund a ticket. The airline decides on it. A refund notice is the direct-refund route, open only to enhanced agents.Read the definition
Remittance
A remittance is the payment an agent makes to the Clearing Bank for the amount shown on its BSP Billing for a reporting period, due by the Remittance Date. The date depends on the period and the market.Read the definition
RHC (Remittance Holding Capacity)
The Remittance Holding Capacity is the ceiling on outstanding BSP Cash sales an agent holds in trust before remitting. Reaching it removes the Cash payment method until the exposure falls below the ceiling.Read the definition
Ticketing authority
Ticketing authority is the written permission a BSP airline or Member gives an agent, allowing one or more of its locations to issue standard traffic documents and process other transactions billed through the BSP.Read the definition

Definitions are written only from IATA and BSP reference documents, and each rule cites the passage behind it. Rules can vary by market and airline: check your BSP's local procedures before acting. Wisepassenger is independent and not affiliated with IATA.

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