Learning material
BSP and IATA, explained. One article a week.
Practical articles for IATA accredited travel agencies on the BSP, BSPlink, ADMs and ACMs, refunds, remittance and accreditation. Summaries are open to everyone; the full articles are free with a Wisepassenger account.
In short
Wisepassenger publishes one learning article a week for travel agencies. Each is written from the IATA and BSP reference documents in our Knowledge Base and cites the source of every rule it states. Summaries are public; the full text is free to read in the dashboard.
Latest articles
How to review and dispute an ADM in BSPlink
Check BSPlink regularly, dispute a pending ADM within the latency period, and know what follows: airline review, then deactivation or billing. Post-billing disputes are still possible with evidence.
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Articles are written only from IATA and BSP reference documents, and each rule cites the passage behind it. Rules can vary by market and airline: check your BSP's local procedures before acting. Wisepassenger is independent and not affiliated with IATA.
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