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Glossary

SAQ (Self-Assessment Questionnaire)

In short

A PCI DSS SAQ is a validation tool that eligible merchants and service providers use to carry out and report their own PCI DSS self-assessment. Several versions exist for different payment scenarios.

A Self-Assessment Questionnaire is a validation tool for reporting the results of a PCI DSS self-assessment. It is meant for SAQ-eligible merchants and service providers, meaning those not required by an acquirer or payment brand to submit a full Report on Compliance 1. Eligibility depends on the payment brand compliance programs and on the criteria set out in the chosen SAQ 1.

There are several SAQ types, each matched to a payment environment. SAQ A, for example, covers card-not-present merchants that fully outsource account data functions to compliant third parties, while SAQ B covers imprint machines and standalone dial-out terminals 8. SAQ D is for eligible merchants that fit no other type 3. Service providers that may self-assess use only SAQ D for Service Providers 8.

In practice, an agency should:

  • Match its payment environment to the SAQ eligibility criteria and confirm it meets all of them before starting 12.
  • Not assume an SAQ is unchanged between PCI DSS v3.2.1 and v4.x, and read the current version in full 2.
  • Check with its acquirer or the payment brands whether it may use an SAQ at all, and whether they have specific instructions 18.

Which SAQ applies is decided by the agency's actual card handling and by what the acquirer or payment brand requires, not by preference 2.

Sources

  1. 1PCI DSS Self-Assessment Questionnaire Instructions and Guidelines, Version 4.0.1 Revision 1 (April 2025), page 6
  2. 2PCI DSS Self-Assessment Questionnaire Instructions and Guidelines, Version 4.0.1 Revision 1 (April 2025), 3. For each requirement that was met with a compensating control, respond to that requ..., page 10
  3. 3PCI DSS Self-Assessment Questionnaire Instructions and Guidelines, Version 4.0.1 Revision 1 (April 2025), P2PE solutions on the PCI list of Point-to-Point Solutions with Expired Validations are..., page 27
  4. 8PCI DSS Self-Assessment Questionnaire Instructions and Guidelines, Version 4.0.1 Revision 1 (April 2025), 3. For each requirement that was met with a compensating control, respond to that requ..., page 8

Definitions are written only from IATA and BSP reference documents, and each rule cites the passage behind it. Rules can vary by market and airline: check your BSP's local procedures before acting. Wisepassenger is independent and not affiliated with IATA.

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