IFAP (IATA Financial Assessment Portal)

IFAP is the portal IATA provides for the financial review of an agent. Once IATA sends the request for financial statements, the agent uploads them there and completes the self-assessment form 1.

The request goes to the agency's Financial Assessment Contact, with the applicable deadline information. Only that contact can use IFAP. It can be opened from the link in the email, the IFAP Service on the IATA Customer Portal, or the Notification Bell there. The current contact is shown under Company information on the Customer Portal 1.

What is requested and when depends on the agent type and market. Standard Agents with Cash Facility are asked at least once a year unless they have opted out, Multi-Country Agents are reviewed quarterly, and Euro-Zone Agents once a year 2. Timelines and criteria follow the Local, Multi-Country or Euro-Zone Financial Criteria 2. Agents under the multi-country framework submit audited consolidated statements within six months of year-end 6, while one set of local criteria allows nine months 7.

After the review, IATA decides whether the agent passed or failed under the applicable criteria and notifies the agent in writing through the IATA Customer Portal 35. An agent that fails local criteria must provide a Financial Security 7.

In practice:

• Check that the Financial Assessment Contact is current.
• Submit acceptable statements by the deadline. A miss is a Risk Event, followed by 30 more days before consequences apply 2.
• If the result looks wrong against the criteria and your statements, raise a dispute in IFAP 8.